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Your Intake Funnel Numbers
Enter numbers from the same time period (week, month, or quarter). Estimates are fine — even rough numbers reveal real patterns.
Calls + forms + emails received
First contact made same day
Appointments booked
Showed up / attended
Signed retainers
Overall Conv. Rate
Leads Lost
Est. Revenue Lost
Your Intake Funnel
Industry Avg
~18% end-to-end
Priority Fixes
Ordered by estimated impact on your conversion rate.
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Industry Benchmarks

What Good Intake Conversion
Actually Looks Like

Most law firm owners don't have a clear baseline for what "good" intake looks like. They know their revenue, but they don't know how many leads they're losing at each stage or how their numbers compare to high-performing firms in their practice area.

The data below represents performance ranges we see across law firms in our intake consulting work. These aren't marketing claims — they're operational realities. The difference between a firm converting 15% of leads and one converting 40% is almost never marketing. It's almost always intake.

Funnel StageStruggling FirmAverage FirmHigh-Performing Firm
Lead → First Contact Rate< 60%60–80%85–98%
Contact → Consult Scheduled< 35%35–55%60–80%
Consult Scheduled → Show Rate< 60%65–75%80–92%
Consult → Retention Rate< 50%50–65%70–85%
Overall Lead → Retention Rate< 10%10–22%28–45%

Benchmarks based on IntakeRepair client data across personal injury, family law, criminal defense, and other practice areas. Individual results vary.